Delete a chat
Open the chat's menu in the sidebar (the dots on its row) and choose Delete. Only the person who started a chat can delete it.
- The chat disappears at once and its public link stops working.
- 30 days later its messages, tool results, attachments, files, title, and summary are permanently deleted.
- A record of the tokens and cost each answer used stays, without any content, so credits and billing still add up.
We don't delete chats automatically. They stay until you delete them.
Text cached from your tools
To answer quickly, Chat with Work caches text it read from your tools, encrypted. Anything not used for 30 days is deleted automatically.
Disconnect a connector
In Settings ▸ Connectors, click the disconnect button on its row. We delete its tokens and everything cached from it right away. With several accounts of one service, this applies to that account only.
For Google, Dropbox, and Slack we also revoke the access with the service. Microsoft and Basecamp don't let an app revoke itself, so remove Chat with Work in your Microsoft or Basecamp account settings too. For Odoo, delete the API key you created there. For your own MCP servers, removing one deletes what we stored, but revoke any credentials on the server yourself.
Disconnect on a computer in Settings ▸ Connectors ▸ Computers works the same way: it deletes the text cached from that computer.
Memories
Settings ▸ Instructions lists what the assistant remembers about you, with Forget on each, and a switch to turn memory off.
Leave an organization
In Settings ▸ People, click the leave button next to your name ("Leave" and the organization's name) and confirm. The owner can't leave their own organization. Your connectors there are disconnected, and your private chats there are deleted 30 days later. Chats you asked in projects stay with the project. Owners and admins remove someone the same way, with the same result.
Delete your account
- Open Settings ▸ Account.
- Under "Delete your account", choose Delete account.
- Type your email address and choose Delete my account.
It happens at once and can't be undone:
- Your login is deleted.
- Every organization where you're the only person is deleted, with its chats, files, connectors, and cached content, and its plan is cancelled. There's no separate button to delete an organization.
- From organizations you share, you're removed as above. If you were the owner, the organization passes to an admin or the next member.
Deleted data may remain in our encrypted backups until they expire. Stripe keeps its own payment records as tax law requires. More at chatwithwork.com/account-deletion and in the privacy policy at chatwithwork.com/privacy-policy.
Can't sign in? Email support@chatwithwork.com from the address on your account and we'll delete it for you.